Customer Service
ABC Toys and Crafts customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. THE BEST way to get a hold of Customer Service is by email at abctoysandcrafts@comcast.net Calling: call by phone Monday - Friday 10:00am - 5:00pm Central Standard Time at (763) 226-4767 (Verizon customers that call with their cell phones and are "In" will have no charges). (please leave a message if You do not receive a live person,include your name, phone # , Email address and a brief message for your call and I will get back to you ASAP. Please feel free to drop us a line at abctoysandcrafts@comcast.net to share your thoughts on the site, all comments welcomed. CHECKOUT INFORMATION: *DISCOUNT CODES: Codes do not work when you use the "Checkout with Paypal" Button or Guest Checkout , you must Sign in, or Register for the code to work, Paypal is a payment option at checkout. *NEW WEB CUSTOMERS: Create an account and you will not have to type all your information in the next time you visit. (I do not sell or use your information for any other reason then for your shipments) *ATTENTION NON PAYPAL USERS: We now accept Credit Cards, and also offer payments with Money Order or Checks (there is a slight delay in shipping for the check to clear.) *ALL BUYERS: Please note: When paying with Paypal/credit card make sure your ship to address on the Paypal payment is correct. We only ship to the Paypal/Credit Card address stated on your purchase. We do not ship to any other addresses unless you create that address in your ship to options of your Paypal/Credit Card account. Please Note: Most orders are shipped USPS, If your order is a large and/or heavy order it could go UPS, please make sure that you use the correct address included on your order. If your order gets returned, you will be charged the Shipping fee again before I will reship to the correct address. I will credit you back less shipping if you do not want it reshipped. We reserve all rights to cancel any order placed. Orders that are confirmed with no payment will be cancel. If you are having checkout issues contact Customer Service at abctoysandcrafts@comcast.net. *Attention International Customers: You must include a phone number for shipping purposes. All International customers must pay with Paypal, We reserve the right to cancel international orders. THE BEST way to get a hold of Customer Service is by email at abctoysandcrafts@comcast.net Calling: call by phone Monday - Friday 10:00am - 5:00pm Central Standard Time at (763)226-4767 (please leave a message if we do not answer) To obtain the status of an order, enter the confirmation number and click Go!.
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